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01 March 2016
Infection Length:
System Healer
System Healer Tech Sp. Zo.o.
Risk Impact:
Systems Affected:


PUA.SystemHealer is a potentially unwanted application that displays misleading information about the computer's performance. It then asks the user to pay to fix the issues.

Antivirus Protection Dates

  • Initial Rapid Release version 29 February 2016
  • Latest Rapid Release version 10 January 2019 revision 016
  • Initial Daily Certified version 29 February 2016
  • Latest Daily Certified version 10 January 2019 revision 022
  • Initial Weekly Certified release date 02 March 2016
Click here for a more detailed description of Rapid Release and Daily Certified virus definitions.
When the application is executed, it creates the following folders:
  • %SystemDrive%\Documents and Settings\All Users\Start Menu\Programs\System Healer
  • %SystemDrive%\Documents and Settings\admin\Application Data\System Healer
  • %SystemDrive%\Documents and Settings\admin\Application Data\System Healer\Languages
  • %ProgramFiles%\SystemHealer

The application then creates the following files:
  • %AllUsersProfile%\Start Menu\Programs\System Healer\Launch System Healer.lnk
  • %AppData%\System Healer\Languages\Danish.xml
  • %AppData%\System Healer\Languages\Dutch.xml
  • %AppData%\System Healer\Languages\German.xml
  • %AppData%\System Healer\Languages\English.xml
  • %AppData%\System Healer\Languages\French.xml
  • %AppData%\System Healer\Languages\German.xml
  • %AppData%\System Healer\Languages\Italian.xml
  • %AppData%\System Healer\Languages\Norwegian.xml
  • %AppData%\System Healer\Languages\Parameters.xml
  • %AppData%\System Healer\Languages\Portuguese.xml
  • %AppData%\System Healer\Languages\Spanish.xml
  • %AppData%\System Healer\Languages\Swedish.xml
  • %ProgramFiles%\SystemHealer\HealerCheckout.exe
  • %ProgramFiles%\SystemHealer\HealerConsole.exe
  • %ProgramFiles%\SystemHealer\SHShellExtension.dll
  • %ProgramFiles%\SystemHealer\SystemHealer.exe
  • %ProgramFiles%\SystemHealer\Uninstaller.exe
  • %ProgramFiles%\SystemHealer\SystemHealer.ini
  • %Windir%\Tasks\System HealerPeriod.job
  • %Windir%\Tasks\System HealerStartUp.job

Next, the application creates the following registry entries:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SystemHealer\"DisplayName" = "System Healer"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SystemHealer\"UninstallString" = "%ProgramFiles%\SystemHealer\Uninstaller.exe"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SystemHealer\"DisplayIcon" "%ProgramFiles%\SystemHealer\Uninstaller.exe"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SystemHealer\"DisplayVersion" ""
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SystemHealer\"URLInfoAbout" = ""
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SystemHealer\"Publisher" = "SystemHealer"
  • HKEY_USERS\S-1-5-21-1454471165-854245398-682003330-1003\Software\Microsoft\Windows\ShellNoRoaM\MUICache\%ProgramFiles%\SystemHealer\"SystemHealer.exe" = "SystemHealer.exe"
  • HKEY_USERS\S-1-5-21-1454471165-854245398-682003330-1003\Software\System Healer\"Hardware" = "6c868bb7298635992dd386e0a3cc4fba87405afe"
  • HKEY_USERS\S-1-5-21-1454471165-854245398-682003330-1003\Software\System Healer\"Installation" = "D1D1E6FF-F073-45AA-B475-336C44B2727A"
  • HKEY_USERS\S-1-5-21-1454471165-854245398-682003330-1003\Software\System Healer\"Aff" = "351000501-IN-289"
  • HKEY_USERS\S-1-5-21-1454471165-854245398-682003330-1003\Software\System Healer\"WinVer" = "5.1"
  • HKEY_USERS\S-1-5-21-1454471165-854245398-682003330-1003\Software\System Healer\"AdsURL1" = ""
  • HKEY_USERS\S-1-5-21-1454471165-854245398-682003330-1003\Software\System Healer\"AdsURL2" = ""
  • HKEY_USERS\S-1-5-21-1454471165-854245398-682003330-1003\Software\System Healer\"CBM" = "0"
  • HKEY_USERS\S-1-5-21-1454471165-854245398-682003330-1003\Software\System Healer\"HomePage" = ""
  • HKEY_USERS\S-1-5-21-1454471165-854245398-682003330-1003\Software\System Healer\"InfoReq" = ""
  • HKEY_USERS\S-1-5-21-1454471165-854245398-682003330-1003\Software\System Healer\"IR" = "1"
  • HKEY_USERS\S-1-5-21-1454471165-854245398-682003330-1003\Software\System Healer\"CartURL" = ""
  • HKEY_USERS\S-1-5-21-1454471165-854245398-682003330-1003\Software\System Healer\"InitialScan" = 0x00000000
  • HKEY_USERS\S-1-5-21-1454471165-854245398-682003330-1003\Software\System Healer\"RegularScan" = "0"
  • HKEY_USERS\S-1-5-21-1454471165-854245398-682003330-1003\Software\System Healer\"SupportPage" = ""
  • HKEY_USERS\S-1-5-21-1454471165-854245398-682003330-1003\Software\System Healer\"AdsKey1" = "Software\Super Updater\BuyNowURL"
  • HKEY_USERS\S-1-5-21-1454471165-854245398-682003330-1003\Software\System Healer\"AdsKey2" = "SOFTWARE\Viracure\About\Buy"
  • HKEY_USERS\S-1-5-21-1454471165-854245398-682003330-1003\Software\System Healer\"IA" = "1"
  • HKEY_USERS\S-1-5-21-1454471165-854245398-682003330-1003\Software\System Healer\"UILink" = ""
  • HKEY_USERS\S-1-5-21-1454471165-854245398-682003330-1003\Software\System Healer\"CallBanner1" = ""
  • HKEY_USERS\S-1-5-21-1454471165-854245398-682003330-1003\Software\System Healer\"CallBanner2" = ""
  • HKEY_USERS\S-1-5-21-1454471165-854245398-682003330-1003\Software\System Healer\"PEV" = "1"
  • HKEY_USERS\S-1-5-21-1454471165-854245398-682003330-1003\Software\System Healer\"token" = "ede0d2fc3b57050ed74a0e8d1b739a7d"
  • HKEY_USERS\S-1-5-21-1454471165-854245398-682003330-1003\Software\System Healer\"EULA" = ""
  • HKEY_USERS\S-1-5-21-1454471165-854245398-682003330-1003\Software\System Healer\"PRIV" = ""
  • HKEY_USERS\S-1-5-21-1454471165-854245398-682003330-1003\Software\System Healer\"InstLang" = "1033"

The application scans the computer for system issues, registry items, and privacy concerns and displays misleading information about how the issues affect the computer's performance.

The application asks the user to pay in order to fix the listed issues.
    You may have arrived at this page either because you have been alerted by your Symantec product about this risk, or you are concerned that your computer has been affected by this risk.

    Before proceeding further we recommend that you run a full system scan . If that does not resolve the problem you can try one of the options available below.

    If you are a Norton product user, we recommend you try the following resources to remove this risk.

    Removal Tool

    If you have an infected Windows system file, you may need to replace it using the Windows installation CD .

    How to reduce the risk of infection
    The following resources provide further information and best practices to help reduce the risk of infection.

    If you are a Symantec business product user, we recommend you try the following resources to remove this risk.

    Identifying and submitting suspect files
    Submitting suspicious files to Symantec allows us to ensure that our protection capabilities keep up with the ever-changing threat landscape. Submitted files are analyzed by Symantec Security Response and, where necessary, updated definitions are immediately distributed through LiveUpdate™ to all Symantec end points. This ensures that other computers nearby are protected from attack. The following resources may help in identifying suspicious files for submission to Symantec.

    Removal Tool

    If you have an infected Windows system file, you may need to replace it using the Windows installation CD .

    How to reduce the risk of infection
    The following resource provides further information and best practices to help reduce the risk of infection.
    Protecting your business network

    The following instructions pertain to all current Symantec antivirus products.

    1. Performing a full system scan
    How to run a full system scan using your Symantec product

    2. Restoring settings in the registry
    Many risks make modifications to the registry, which could impact the functionality or performance of the compromised computer. While many of these modifications can be restored through various Windows components, it may be necessary to edit the registry. See in the Technical Details of this writeup for information about which registry keys were created or modified. Delete registry subkeys and entries created by the risk and return all modified registry entries to their previous values.